Residents Off Peak Car Park Permits

Registering for Residents Off Peak Car Park Permits

To initially register for your digital Residents Off Peak Car Park Permit, you will need your council tax account number for verification. You can find this on your council tax bill.

If you have just moved in and need to register for council tax or notify a change of address, please contact your local council tax office. You will also need to supply your postcode and house number to then be able to select your property from the search field to continue registration.

The registration process will ask for your details to set up your account, and a PIN will be sent to you by email/SMS in order that you can login to your newly created account.

If you experience difficulties with registering, please contact MiPermit on 0345 520 7007.

 

Purchasing permits

To purchase resident off peak car park permits, select Buy Digital Permits and select the Resident Off Peak Car Park Permits option.

For first time resident car park off peak permits, select the Resident Off Peak Car Park Permits option and input your council tax number, postcode and house number/name. Select your property and continue. You will then be able to input your details to create your account and continue to make the purchase. Any further purchases can be made via the Buy Digital Permits section of your account.

Please note: Permit reviews are undertaken by Waverley Borough Council and can take up to 3 working days to be approved. Should a permit be rejected, you will need to reapply in the same manner as you had done so. Payment transactions made are cancelled if a permit is rejected, meaning it will return to your available balance. Timescale for this depends on your bank/card provider.

Should you wish to discuss the reasons for rejection in depth, please contact Waverley Borough Council directly via email: parking@waverley.gov.uk .

 

Amending a registration

To change a registration on a permit, you would need to process a VRM change application. To process this, select Buy Digital Permits, then Resident Off Peak Car Park Permits and then select the drop down menu where you will need to select VRM Change. Process the application as required.

Please note: Permit reviews are undertaken by Waverley Borough Council. Should a permit be rejected, you will need to reapply in the same manner as you had done so.

Should you wish to discuss the reasons for rejection in depth, please contact Waverley Borough Council directly via the email address detailed above.

 

Renewing a permit

Permits can only be renewed up to 30 days in advance of the expiry date. If you have provided an email address, an email will be sent to you to advise of the upcoming expiry. Alternatively, you can view your permit at any time via the Manage Digital Permits section of your account.

To renew a permit, click the red circle next to Manage Digital Permits and click on the current active permit displayed. You will then be able to select Renew Permit from the permit details displayed and process as required.

 

Cancelling a permit

Should you need to cancel your permit during its period, you can contact MiPermit either via email at help@mipermit.com or by telephone on 0345 520 7007, selecting Option 2 .

Refunds are available for any whole remaining months, subject to a £30.00 admin fee.