Residents Permits
Purchasing Permits
To purchase resident permits, you will need to select Buy Digital Permits and select the Resident Permit option.
For first time on-street resident permits, select the Resident Permit option and input your council tax number, postcode and house number/name. Select your property and continue. You will then be able to input your details to create your account and continue to make the purchase. Any further purchases can be made via the Buy Digital Permits section of your account.
You will need to ensure that you have selected the Resident Permit option by clicking the Permit Type box and selecting Resident Permit from the drop down.
Please note: Resident Permits require approval. Permit reviews are undertaken by Doncaster Council. Should a permit be rejected, you will need to reapply in the same manner as you had done so. Transactions made are cancelled if a permit is rejected, meaning it will return to your available balance. Timescale for this depends on your bank/card provider.
Should you wish to discuss the reasons for rejection in depth, please contact Doncaster Council directly.
Amending A Registration
To change a registration on any type of resident permit, log in to your account and select ‘Buy Digital Permits’ and then ‘Vehicle Change Permits’. You will need to submit documentation for the new vehicle via an application. This will then go through an authorisation process and if approved your vehicle registration will be updated. If rejected, you will need to re submit a new application with the correct documentation.
Carer/Charity Permits
Purchasing Permits
To purchase carer or charity permits, you will need to select Buy Digital Permits and select the Resident Permit option.
For first time on-street carer or charity permits, select the Resident Permit option and input your council tax number, postcode and house number/name. Select your property and continue. You will then be able to input your details to create your account and continue to make the purchase. Any further purchases can be made via the Buy Digital Permits section of your account.
You will need to ensure that you have selected the correct option by clicking the Permit Type box and selecting Carer Permit or Charity Permit from the drop down.
Please note: Both permits require approval. Permit reviews are undertaken by Doncaster Council. Should a permit be rejected, you will need to reapply in the same manner as you had done so. Transactions made are cancelled if a permit is rejected, meaning it will return to your available balance. Timescale for this depends on your bank/card provider.
Amending A Registration
To change a registration on any type of resident permit, log in to your account and select ‘Buy Digital Permits’ and then ‘Vehicle Change Permits’. You will need to submit documentation for the new vehicle via an application. This will then go through an authorisation process and if approved your vehicle registration will be updated. If rejected, you will need to re submit a new application with the correct documentation.
Should you wish to discuss the reasons for rejection in depth, please contact Doncaster Council directly.
Renewing A Permit
Permits can only be renewed up to 30 days in advance of the expiry date. If you have provided an email address, an email will be sent to you to advise of the upcoming expiry. Alternatively, you can view your permit at any time via the Manage Digital Permits section of your account.
To renew a permit, click the red circle next to Manage Digital Permits and click on the current active permit displayed. You will then be able to select Renew Permit from the permit details displayed and process as required.
Cancelling A Permit
Should you need to cancel your permit during it’s period, you can contact MiPermit either via email at help@mipermit.com or by telephone on 0345 520 7007, selecting Option 4.
Refunds are permit dependent, please review the terms & conditions set out by Doncaster Council.