Resident Season Tickets

Purchasing Permits

To purchase resident permits, select Buy Digital Permits and select the Resident Season Ticket option.

For first time off-street resident permits, select the Resident Season Ticket option and input your postcode and house number/name. Select your property and continue. You will then be able to input your details to create your account and continue to make the purchase. Any further purchases can be made via the Buy Digital Permits section of your account.

Should Mendip District Council offer more than one car park for your property, you can select alternatives by clicking the Permit Type box.

Permit costs can be viewed by selecting a duration from the permit purchase screen.

Amending A Registration

To amend the registration on your permit, log in to your account and click Manage Digital Permits. Click on the current active permit and you can then select Edit Registrations from the permit details displayed. Amend as required and save. This will make an immediate change. For any changes required in advance, please contact MiPermit to schedule a change for a future date.

Renewing A Permit

Permits can only be renewed up to 30 days in advance of the expiry date. If you have provided an email address, an email will be sent to you to advise of the upcoming expiry. Alternatively, you can view your permit at any time via the Manage Digital Permits section of your account.

To renew a permit, click the red circle next to Manage Digital Permits and click on the current active permit displayed. You will then be able to select Renew Permit from the permit details displayed and process as required.

Cancelling A Permit

Should you need to cancel your permit during it’s period, you can contact MiPermit either via email at help@mipermit.com or by telephone on 0345 520 7007, selecting Option 4.

Refunds are permit dependent, please review the terms & conditions set out by Somerset County Council.

Changing An Address

Should you need to change your address, please contact help@mipermit.com with a copy of the council tax bill for the new property. If you do not have the council tax bill, please provide a copy of the tenancy agreement or completion statement showing the names of the residents, the full address and signatures of all parties.