Visitors Permits

How to Register

You can register for the digital visitors permit service only if you are a resident of the area and have your Council Tax number to hand during registration. If you do not have this information, please contact Wiltshire Council for assistance.

Once registered, you can login to the portal using your registered mobile number or email address, and the PIN which was sent to you on completion of the registration process.

Using Visitors Permits by SMS

To use a visitors permit by text message from your registered mobile number, you can text the word VISITOR to 60300 followed by the vehicle registration number to assign the permit to. A duration is not required as a visitor permit lasts for 24 hours from the time it is created.

For example:

VISITOR   T123EST   

There is no need to display any type of permit in the vehicle, as the enforcement officers have a real-time list of authorised vehicles to check against.

SMS costs to 60300 may vary depending on your network provider. Please contact your provider for more information.

The duration of your visitors permit lasts for 24 hours from the time it is created.

Using Visitors Permits Online

When logged in to the portal, select the Manage Digital Permits option from the menu and select Visitor Permits. From here, you can purchase visitors permits as well as use your purchased permits.

To use a permit, simply select the type of permit (if you have more than one type available), enter the vehicle registration, and the date/time for the permit to be effective from.

You do not need to place a permit in the vehicle.

Using Visitors Permits by Telephone

To use your visitors permits by telephone, simply call 0345 520 7007 and one of the MiPermit team will ask you to confirm your account details, the registration number of the vehicle and when you would like the permit to be effective from.

Please note that call costs to 0345 numbers are charged at no more than a national rate call and inclusive in your mobile minutes.