Visitor Permits

Purchasing Permits

To apply for visitor parking permits you must first register for an account with MiPermit. (Residents who have already registered and successfully applied for a digital resident parking permit via the Cambridgeshire County Council MiPermit portal do not need to register for visitor parking permits.)

When you register, you need to provide proof that you live at the applied for property. You will receive an email notification to confirm your registration has been successful. We aim to process all applications received within 24 hours, however, during busy periods this may take longer.

Please note the Visitor Permit registration is valid for 3 months, after which you will be required to re-register with your valid proof of address documentation.

Once your registration application has been accepted, Visitor parking permits can be purchased by selecting Buy Digital Permits followed by Cambridgeshire County Council and selecting Visitor Permits. These are divided into bundles of 5 visits. You can purchase multiple bundles by placing a bundle into your basket and repeating the process.

Visitor permits are valid for 12 months from date of purchase. Visitor permits are limited to 20 permits per resident per annum. You can view your purchase dates via the Payment History section of your account. The year begins 1st April.

Please note: Permit registration reviews are undertaken by Cambridgeshire County Council. Should your Visitor Permit Registration application be rejected, you will need to reapply via the MiPermit portal.

Should you wish to discuss the reasons for rejection in depth, please contact Cambridgeshire County Council directly.

Activating Permits

Visitor Permits can be activated up to 14 days in advance via the App, Website and Phone options, Text activations are instant. Please see below methods of activation:

App

Log in to your account in the same manner as you would the website. Click the menu button (three stacked horizontal lines) to reveal the permits option, select this and then select activate visitor permits.

Website

Login to your MiPermit portal and click Activate Visitor Permit. Alternatively, you can select Manage Digital Permits and select Visitor Permits. You will need to enter your visitors vehicle registration number and select the type of visitors permit to use (if you have various types), the date/time to activate the permit, and the duration required.

Phone

To activate a permit over the phone, please call 0345 520 7007 and select option 1. When calling in to park a visitor, please allow for waiting time. We will require the vehicle registration, starting time and ending time of the stay.

Text

You will need to have the mobile number that you are using linked to your account. Text VISITOR followed by the registration of the vehicle to 61600. As your visitor permits are only one day in duration, this will create a stay for your visitor.

SMS costs to 61600 may vary depending on your network provider they are a standard message rate. Please contact your provider for more information. A visitor permit will only be active once you have received a text message back confirming that it is active.