Resident Permits Limited Waiting And Pay & Display

Purchasing Permits

Resident Permits Limited Waiting And Pay & Display bays relate to limited waiting or Pay & Display bays and are street specific. If no permits are available, please also check the Resident Permits option as Derby City Council may have designated your property as only eligible for that type of resident permit. To purchase Resident Permits Limited Waiting And Pay & Display, select Buy Digital Permits and select the Resident Permits Limited Waiting And Pay & Display option.

For first time on-street resident permits, select the relevant Resident Permit option and input your postcode and house number/name. Select your property and continue. You will then be able to input your details to create your account and continue to make the purchase. Any further purchases can be made via the Buy Digital Permits section of your account.

Permit types are designated as 1st and 2nd. Permits designated 1st will be the 1st permit at the address, any additional purchases must be designated 2nd. Click the Permit Type box to select the relevant permit type.

Please note: Permit reviews are undertaken by Derby Council. Should a permit be rejected, you will need to reapply in the same manner as you had done so. Transactions made are cancelled if a permit is rejected, meaning it will return to your available balance. Timescale for this depends on your bank/card provider.

Should you wish to discuss the reasons for rejection in depth, please contact Derby City Council directly.

Permit costs are available by selecting a duration of the permit from the purchase screen.

Amending A Registration

To change a registration on a permit, you will need to process an Update Permit Vehicle Registration. To do this, log in to your account and click Buy Digital Permits. Select the Update Permit Vehicle Registration option and process as required. This will go to Derby City Council to review and update as required.

Renewing A Permit

Permits can only be renewed up to 30 days in advance of the expiry date. If you have provided an email address, an email will be sent to you to advise of the upcoming expiry. Alternatively, you can view your permit at any time via the Manage Digital Permits section of your account.

To renew a permit, click the red circle next to Manage Digital Permits and click on the current active permit displayed. You will then be able to select Renew Permit from the permit details displayed and process as required.

Cancelling A Permit

Should you need to cancel your permit during it’s period, you can contact MiPermit either via email at help@mipermit.com or by telephone on 0345 520 7007, selecting Option 4.

Refunds are permit dependent, please review the terms & conditions set out by Derby City Council.

Changing An Address

Should you need to change your address, please contact help@mipermit.com with a copy of the council tax bill for the new property. If you do not have the council tax bill, please provide a copy of the tenancy agreement or completion statement showing the names of the residents, the full address and signatures of all parties.