Connect Derby Parking & Student Season Tickets

Purchasing Permits

Connect Derby Parking and Student Season Tickets can be purchased by selecting Buy Digital Permits and by selecting the required permit option. For Connect Derby Parking permits, you can select one of 2 locations by clicking the Permit Type Box. Student Season Tickets are only available at Chapel Street Car Park.

Season tickets are car park specific, you will need to click the Permit Type box to view a list of season tickets available and select the relevant car park for your needs. Park & Ride Season Tickets are eligible for the Park & Ride location at Pride Park only.

Please note: Permit reviews are undertaken by Derby Council. Should a permit be rejected, you will need to reapply in the same manner as you had done so. Transactions made are cancelled if a permit is rejected, meaning it will return to your available balance. Timescale for this depends on your bank/card provider.

Should you wish to discuss the reasons for rejection in depth, please contact Derby City Council directly.

Permit costs are available by selecting a duration of the permit from the purchase screen.

Amending A Registration

To change a registration on a season ticket, log in to your account and select Manage Digital Permit.

Click on the current permit and the permit details will be displayed below, where you can select Edit Registration. Update as required and click Save Details. This will immediately amend the registration on the permit. For any changes required in advance, please contact MiPermit to schedule a change for a future date.

Renewing A Permit

Permits can only be renewed up to 30 days in advance of the expiry date. If you have provided an email address, an email will be sent to you to advise of the upcoming expiry. Alternatively, you can view your permit at any time via the Manage Digital Permits section of your account.

To renew a permit, click the red circle next to Manage Digital Permits and click on the current active permit displayed. You will then be able to select Renew Permit from the permit details displayed and process as required.

Cancelling A Permit

Should you need to cancel your permit during it’s period, you can contact MiPermit either via email at help@mipermit.com or by telephone on 0345 520 7007, selecting Option 4.

Refunds are permit dependent, please review the terms & conditions set out by Derby City Council.