Residents Permits

Purchasing permits

To purchase resident permits, select Buy Digital Permits. This applies to –

  • Resident Permits
  • Annual Visitor Permits
  • Resident Free Permits
  • Carer Permits

For first time purchasing resident permits –

  1. select the relevant Resident Permit option
  2. input your postcode and house number or name
  3. select your property and continue
  4. input your details to create your account and continue to make the purchase

Any further purchases can be made via the Buy Digital Permits section of your account.

Permit reviews are undertaken by Hull City Council. If a permit is rejected, you will need to reapply in the same way as you did before.

Transactions made are cancelled if a permit is rejected.

This means it will return to your available balance. The timescale for this depends on your bank or card provider.

If you want to discuss the reasons for rejection in depth, contact Hull City Council directly.

Amending a registration

If you have changed your vehicle, you will need to change the vehicle registration on the permit.

To do this –

  • log in to your account and select Manage Digital Permits
  • select the permit that needs its registration changed

The change is instant.

Renewing a permit

Permits can only be renewed up to 30 days in advance of the expiry date. If you have provided an email address, an email will be sent to you to advise of the upcoming expiry. Or you can view your permit at any time via the Manage Digital Permits section of your account.

To renew a permit, select the red circle next to Manage Digital Permits. Then select the current active permit displayed. You will then be able to select Renew Permit from the permit details displayed.

Cancelling a permit

If you need to cancel your permit during its period, you can do this via the Manage Digital Permits section. Select the permit you want to cancel and follow the process.

If any time is left on the city centre residential parking permit, it will be refunded at £5 per complete unused month. The money will be refunded back to the bank card used when you purchased the permit.

Changing an address

If you need to change your address, do this via the Manage Digital Permits section. Follow the Move Out and Move In process.

Temporary Permits

If you are still waiting on your proof of vehicle ownership document, you can apply for a temporary permit. It is valid for 2 weeks.

You will need to apply for a resident permit when you have all the required proof of documents.