Dispensation Permits

Purchasing Permits

To purchase dispensation permits, select Buy Digital Permits and select the Dispensation Permit option. Dispensation Permits are street specific, you would need to select the town via the Area Filter at which point you can select the available streets/car parks via the Location Filter option.

These purchases require information on the types of work being carried out by completing the Application Notes section of the purchase page.

Please note: Permit reviews are undertaken by Leicester City Council. Should a permit be rejected, you will need to reapply in the same manner as you had done so. Transactions made are cancelled if a permit is rejected, meaning it will return to your available balance. Timescale for this depends on your bank/card provider.

Should you wish to discuss the reasons for rejection in depth, please contact Leicester City Council directly.

Amending A Registration

To change a registration on your permit, log in to your account and select Manage Digital Permits. click on the car park operator and click on the current active permit.

The permit details will be displayed below, where you can select Edit Registration. Update as required and click Save Details. This will immediately amend the registration on the permit. For any changes required in advance, please contact MiPermit to schedule a change for a future date.

Cancelling A Permit

Should you need to cancel your permit during it’s period, you can do so by selecting Manage Digital Permits and clicking on the current permit displayed. You will then be able to select the Cancel Permit option from the permit details displayed. Alternatively, you can contact MiPermit either via email at help@mipermit.com or by telephone on 0345 520 7007, selecting Option 3.

Refunds are permit dependent, please review the terms & conditions set out by Leicester City Council.