Resident Permits

Purchasing Permits

To purchase resident permits, select Buy Digital Permits followed by the correct council and select the Residents Permit.

For first time on-street resident permits, select the relevant Resident Permit option and input your postcode and house number/name. Select your property and continue. You will then be able to input your details to create your account and continue to make the purchase. Any further purchases can be made via the Buy Digital Permits section of your account.

Please note: Permit reviews are undertaken by Parking Operations. Should a permit be rejected, you will need to reapply in the same manner as you had done so. Transactions made are cancelled if a permit is rejected, meaning it will return to your available balance. Timescale for this depends on your bank/card provider.

Should you wish to discuss the reasons for rejection in depth, please contact Parking Operations directly.

Amending A Registration

To change a registration on a permit, you will need to process an VRM Change Request. To do this, log in to your account and click Buy Digital Permits followed by the correct council. Select the VRM Change Request option and process as required. This will go to Parking Operations to review and update as required.

Renewing A Permit

Permits can only be renewed up to 30 days in advance of the expiry date. If you have provided an email address, an email will be sent to you to advise of the upcoming expiry. Alternatively, you can view your permit at any time via the Manage Digital Permits section of your account.

To renew a permit, click the red circle next to Manage Digital Permits and click on the current active permit displayed. You will then be able to select Renew Permit from the permit details displayed and process as required.

Cancelling A Permit

Should you need to cancel your permit during it’s period, you can contact MiPermit either via email at help@mipermit.com or by telephone on 0345 520 7007, selecting Option 2.