Visitor Permits

Purchasing Permits

These can be purchased by selecting Buy Digital Permits followed by the correct council and selecting the Visitor Permits. Depending on your local council, there are various types of visitor permits available.

Visitor permits reallocate based on the date and amount purchased. You can view your purchase dates via the Payment History section of your account.

Please note: Permit reviews are undertaken by Parking Operations. Should a permit be rejected, you will need to reapply in the same manner as you had done so. Transactions made are cancelled if a permit is rejected, meaning it will return to your available balance. Timescale for this depends on your bank/card provider.

Should you wish to discuss the reasons for rejection in depth, please contact Parking Operations.

Activating Permits

Visitor Permits can be activated up to 14 days in advance via the App, Website and Phone options, Text activations are instant. Please see below methods of activation:

App

Log in to your account in the same manner as you would the website. Click the menu button (three stacked horizontal lines) to reveal the permits option, select this and then select activate visitor permits.

Website

Login to your MiPermit portal and click Activate Visitor Permit. Alternatively, you can select Manage Digital Permits and select Visitor Permits. You will need to enter your visitors vehicle registration number and select the type of visitors permit to use (if you have various types), the date/time to activate the permit, and the duration required.

Phone

To activate a permit over the phone, please call 0345 520 7007 and select option 1. When calling in to park a visitor, please allow for waiting time. We will require the vehicle registration, starting time and ending time of the stay.

Text

You will need to have the mobile number that you are using linked to your account. Text VISITOR followed by the registration of the vehicle to 61600. As your visitor permits are only one day in duration, this will create a stay for your visitor.

SMS costs to 61600 may vary depending on your network provider they are a standard message rate. Please contact your provider for more information. A visitor permit will only be active once you have received a text message back confirming that it is active.