Resident Visitor Permit

Purchasing Permits

To purchase Resident Visitor permits, select “Buy Digital Permits”, select MiPermit “Royal Borough of Windsor and Maidenhead” and select the “Resident Visitor Permit” option.

For first time on-street resident visitor permits, select the “Resident Visitor Permit” option and input your council tax number, postcode and house number/name. Select your property and continue. You will then be able to input your details to create your account and continue to make the purchase. Any further purchases can be made via the “Buy Digital Permits” section of your account.

If you do not have a council tax number, please provide alternative documents in the form of a tenancy agreement, completion statement showing the names of the residents, the full address and signatures of all parties to help@mipermit.com

Permit types are designated as 1^st and 2^nd. Permits designated 1^st will be the 1^st permit and . Permits designated 2^nd will be the 2^nd at the address, any additional purchases must be designated “Additional permit”. Click the Permit Type box to select the relevant permit type.

Permit costs are available by selecting a permit type from the purchase screen.

Please note: Permit reviews are undertaken by the Council. Should a permit be rejected, you will need to reapply in the same manner as you had done so. Transactions made are cancelled if a permit is rejected, meaning it will return to your available balance. Timescale for this depends on your bank/card provider.

Should you wish to discuss the reasons for rejection in depth, please contact the Parking Team at the Council directly by email parking@rbwm.gov.uk 

Amending A Registration

To amend the registration on your permit, log in to your account and click Manage Digital Permits. Click on the current active permit and you can then select Edit Registrations from the permit details displayed. Amend as required and save. This will make an immediate change.

Renewing A Permit

Permits can be renewed in advance of the expiry date. If you have provided an email address, an email will be sent to you to advise of the upcoming expiry. Alternatively, you can view your permit at any time via the Manage Digital Permits section of your account.

To renew a permit, click the red circle next to Manage Digital Permits and click on the current active permit displayed. You will then be able to select Renew Permit from the permit details displayed and process as required.

Cancelling A Permit

Should you need to cancel your permit during it’s period, you can contact the Council either via email at parking@rbwm.gov.uk or by telephone on 01628683880.

Refunds are permit dependent, please review the terms & conditions set out by Royal Borough of Windsor and Maidenhead.