Residents Permits

Purchasing Permits

To purchase resident permits, select “Buy Digital Permits”, select MiPermit “Royal Borough of Windsor and Maidenhead” and select the “Resident Permit” option.

For first time on-street resident permits, select the “Resident Permit” option and input your council tax number, postcode and house number/name. Select your property and continue. You will then be able to input your details to create your account and continue to make the purchase. Any further purchases can be made via the “Buy Digital Permits” section of your account.

If you do not have a council tax number, please provide alternative documents in the form of a tenancy agreement, completion statement showing the names of the residents, the full address and signatures of all parties to help@mipermit.com

Permit types are designated as 1st and 2nd. Permits designated 1st will be the 1st permit and. Permits designated 2nd will be the 2nd at the address, any additional purchases must be designated “Additional permit”. Click the Permit Type box to select the relevant permit type.

Please note: Permit reviews are undertaken by the Council. Should a permit be rejected, you will need to reapply in the same manner as you had done so. Transactions made are cancelled if a permit is rejected, meaning it will return to your available balance. Timescale for this depends on your bank/card provider.

Should you wish to discuss the reasons for rejection in depth, please contact the Parking Team at the Council directly by email parking@rbwm.gov.uk

Permit costs are available by selecting type of permit from the purchase screen.

Amending A Registration

To change a registration on your permit, please complete “Change of Vehicle” form from “Buy Digital Permit”.

Renewing A Permit

Permits can only be renewed up to 30 days in advance of the expiry date. If you have provided an email address, an email will be sent to you to advise of the upcoming expiry. Alternatively, you can view your permit at any time via the Manage Digital Permits section of your account.

To renew a permit, click the red circle next to Manage Digital Permits and click on the current active permit displayed. You will then be able to select Renew Permit from the permit details displayed and process as required.

Cancelling A Permit

Should you need to cancel your permit during its period, you can contact the Council either via email at parking@rbwm.gov.uk or by telephone on 01628683880.

Permits are not refundable. Please review the terms & conditions set out by Royal Borough of Windsor and Maidenhead Council.

Changing An Address

Should you need to change your address, please contact help@mipermit.com with a copy of the council tax bill for the new property. If you do not have the council tax bill, please provide a copy of the tenancy agreement or completion statement showing the names of the residents, the full address and signatures of all parties.