Business Permits (On Street)
Business Permits (On Street) can be purchased by selecting Buy Digital Permits and Bookings and by selecting the Business Permits (On Street) option.
Business Permits (On Street) are divided into Non-Vehicle Specific and Vehicle Specific. You can mix and match these permit types but only have 2 permits per property. You can select each permit type by clicking the Permit Type box.
Permit costs are available by selecting a duration of the permit from the purchase screen.
You can request that Vehicle Specific permits are set to auto renew when making the purchase. Auto renewals are detailed in the Renewing A Permit section.
Amending A Registration
Registrations can only be changed on Non-Vehicle Specific Permits. To make a change, log in to your account and select Manage Digital Permits.
Click on the current permit and the permit details will be displayed below, where you can select Edit Registration. Update as required and click Save Details. This will immediately amend the registration on the permit. For any changes required in advance, please contact MiPermit to schedule a change for a future date.
Should you need to change a registration on a Vehicle Specific Permit, you will need to cancel the current permit and purchase a new permit for the new vehicle. Please review the Cancelling A Permit section.
Renewing A Permit
Permits can only be renewed up to 30 days in advance of the expiry date. If you have provided an email address, an email will be sent to you to advise of the upcoming expiry. Alternatively, you can view your permit at any time via the Manage Digital Permits section of your account.
To renew a permit, click the red circle next to Manage Digital Permits and click on the current active permit displayed. You will then be able to select Renew Permit from the permit details displayed and process as required.
Should your permit be set to auto renewal, the permit will be processed 7 days in advance of the permit expiry date. This is to ensure that, should there be any issues in collecting payment for the permit, you will have time to manually renew the permit.
Cancelling A Permit
Should you need to cancel your permit during it’s period, you can do so by selecting Manage Digital Permits and clicking on the current permit displayed. You will then be able to select the Cancel Permit option from the permit details displayed. Alternatively, you can contact MiPermit either via email at firstname.lastname@example.org or by telephone on 0345 520 7007, selecting Option 2 .
Should you wish to cancel an auto renewal of a permit, click Manage Digital Permits and click on the current active permit. You can then select Cancel next to the Auto Renewal section of your permit details. Alternatively, you can contact MiPermit either via email at email@example.com or by telephone on 0345 520 7007, selecting Option 2 .
Refunds are permit dependent, please review the terms & conditions set out by Cardiff City Council.
Changing An Address
Should you need to change your address, please contact MiPermit on 0345 520 7007, selecting Option 2 or via firstname.lastname@example.org to cancel your permit and/or be moved out of the current address. To be set to a new address, you will need to follow the process to register at a new address with your existing account.