To purchase resident permits, select Buy Digital Permits and Bookings and select the relevant resident permit option. Red, Blue and Zonal permits link to the permit zone your property falls within.
For first time on-street resident permits, select the relevant Resident Permit option and input your council tax number, postcode and house number/name. Select your property and continue. You will then be able to input your details to create your account and continue to make the purchase. Any further purchases can be made via the Buy Digital Permits and Bookings section of your account.
Please note: Should you not have the council tax number for your property, you will need to download an application form from www.cardiff.gov.uk/digitalpermits and return the completed form to Cardiff City Council.
Up to 2 resident permits can be purchased per property. Some restrictions do apply. Click the permit type box to select the relevant type required. Only 1 of each permit type will be allowed.
Please note: Red Zone permits are street specific. The street available to you park will be auto filled when you have registered your address. Zonal and Blue Zone permits will provide only the relevant zone and display a list of streets covered by your permit.
You can request that a permit is set to auto renew when making the purchase. Auto renewals are detailed in the Renewing a Permit section.
Permit costs are available by selecting a duration of the permit from the purchase screen.
Amending a Registration
To change a registration on a permit, you will need to process a Vehicle Change Permit. To do this, log in to your account and click Buy Digital Permits and Bookings. Select the Vehicle Change Permits option and process as required. This will go to Cardiff City Council to review and update as required.
Renewing A Permit
Permits can only be renewed up to 30 days in advance of the expiry date. If you have provided an email address, an email will be sent to you to advise of the upcoming expiry. Alternatively, you can view your permit at any time via the Manage Digital Permits section of your account.
To renew a permit, click the red circle next to Manage Digital Permits and click on the current active permit displayed. You will then be able to select Renew Permit from the permit details displayed and process as required.
Should your permit be set to auto renewal, the permit will be processed 7 days in advance of the permit expiry date. This is to ensure that, should there be any issues in collecting payment for the permit, you will have time to manually renew the permit.
Cancelling A Permit
Should you need to cancel your permit during it’s period, you can do so by selecting Manage Digital Permits and clicking on the current permit displayed. Should you have remaining months left on your permit you can apply for a refund, however a £5 administrative fee will be taken. The amount to be refunded will be calculated and displayed on screen before you process. You will then be able to select the Cancel Permit option from the permit details displayed. Alternatively, you can contact MiPermit either via email at firstname.lastname@example.org or by telephone on 0345 520 7007, selecting Option 2 .
Should you wish to cancel an auto renewal of a permit, click Manage Digital Permits and click on the current active permit. You can then select Cancel next to the Auto Renewal section of your permit details. Alternatively, you can contact MiPermit either via email at email@example.com or by telephone on 0345 520 7007, selecting Option 2 .
Changing An Address
Should you need to change your address, please contact MiPermit on 0345 520 7007, selecting Option 2 or via firstname.lastname@example.org to cancel your permit and/or be moved out of the current address. To be set to a new address, you will need to follow the process to register at a new address with your existing account.