Essential Visitor Parking Permits

Obtaining Permits

To obtain essential visitor permits, select Buy Digital Permits and select the Essential Visitor Permit option.

For first time on-street essential visitor permits, select the Essential Visitor Permit option and input your postcode and house number/name. Select your property and continue. You will then be able to input your details to create your account and continue to make the purchase.

Please note: Permit reviews are undertaken by Devon County Council. Should a permit be rejected, you will need to reapply in the same manner as you had done so. Transactions made are cancelled if a permit is rejected, meaning it will return to your available balance. Timescale for this depends on your bank/card provider.

Should you wish to discuss the reasons for rejection in depth, please contact Devon County Council directly.

Please note: Essential Visitor Permits are physical permits with no set registration. Paper permits will be printed and posted by MiPermit.

 

Renewing A Permit

Permits can only be renewed up to 30 days in advance of the expiry date. If you have provided an email address, an email will be sent to you to advise of the upcoming expiry. You can view your permit status at any time via the Manage Digital Permits section of your account.

To renew your permit, click the red circle next to Manage Digital Permits and click on the current active permit displayed.   If the details shown are correct you can then click Renew Permit from the permit details displayed and complete the process as required.

If any personal details have changed, make the required changes and save those changes before renewing your permit.

You will be asked to submit proofs and a supporting statement with your renewal application. This is to check that you still meet the criteria for this parking permit. You will receive an email when your application is approved or declined.  Approved permits will then be dispatched by post. Please allow 3 -5 days for delivery.

 

Cancelling A Permit

Should you need to cancel your permit during it’s period, please contact Devon County Council directly

 

Changing An Address

When you know your leaving date, you should login to your MiPermit account and cancel any permits you hold and receive a pro-rata refund for any remaining unused full calendar months or unused visitor hours and close your account on the date you move out of the address.

Failing to do so will prevent the new owners/occupiers from being able to access the allocation of permits for that address. Devon County Council may retain any refund you could have had, if it has to cancel permits to allow new occupiers to access permits for the address.

Any further questions on transferring permits or cancelling accounts please email parkingpermits@devon.gov.uk ahead of moving date for guidance.