Residents Permits

Purchasing Permits

To purchase resident permits, select Buy Digital Permits and select the relevant permit option for you.

For first time on-street resident permits, select the Resident Permit option and input your council tax number, postcode and house number/name. Select your property and continue. You will then be able to input your details to create your account and continue to make the purchase. Any further purchases can be made via the Buy Digital Permits section of your account.

If you do not have a council tax number, please provide alternative documents in the form of a tenancy agreement, completion statement showing the names of the residents, the full address and signatures of all parties to help@mipermit.com

Permit costs are available by selecting a duration of the permit from the purchase screen.

Amending A Registration

To change a registration on your permit, log in to your account and select Manage Digital Permits and click on the current active permit.

The permit details will be displayed below, where you can select Edit Registration. Update as required and click Save Details. This will immediately amend the registration on the permit. For any changes required in advance, please contact MiPermit to schedule a change for a future date.

Renewing A Permit

Permits can only be renewed up to 30 days in advance of the expiry date. If you have provided an email address, an email will be sent to you to advise of the upcoming expiry. Alternatively, you can view your permit at any time via the Manage Digital Permits section of your account.

To renew a permit, click the red circle next to Manage Digital Permits and click on the current active permit displayed. You will then be able to select Renew Permit from the permit details displayed and process as required.

Renewing A Permit

Should you need to cancel your permit during it’s period, you can contact MiPermit either via email at help@mipermit.com or by telephone on 0345 520 7007, selecting Option 2.

Refunds are permit dependent, please review the terms & conditions set out by Shropshire Council.

Changing An Address

Should you need to change your address, please contact help@mipermit.com with a copy of the council tax bill for the new property. If you do not have the council tax bill, please provide a copy of the tenancy agreement or completion statement showing the names of the residents, the full address and signatures of all parties.