Resident Permits

Registering for Resident Permits

To initially register for your digital Resident Permits, you will need your Council Tax account number for verification (you will only need to provide this information once).

Your Council Tax account number can be found on your Council Tax statement.

If you are unable to locate your Council Tax statement, you can request a copy of this from your local authority:

• Basildon Borough Council - www.basildon.gov.uk/counciltax
• Brentwood Borough Council - www.brentwood.gov.uk/counciltax
• Castle Point Borough Council - www.castlepoint.gov.uk/council-tax
• Chelmsford City Council - www.chelmsford.gov.uk/counciltax
• Maldon District Council - www.maldon.gov.uk/council_tax
• Rochford District Council - www.rochford.gov.uk/counciltax

Once this information is confirmed, you will need to provide an email address and/or mobile phone number.

Purchasing Resident Permits

When logged in to the MiPermit portal, go to the Buy Digital Permits page and then select the Resident Permit sub-menu item.

Select the permit type you require (if more than one type of permit is available to purchase), enter the vehicle registration number and the date you wish your permit to start and then proceed to make payment.

Your newly purchased permit will then automatically activate on your chosen start date.

You will need to provide credit or debit card details (except American Express) to complete your purchase.

Using Resident Permits

As with all digital permits, nothing needs to be displayed in the vehicle, as the enforcement officers have a real-time list of authorised vehicles to check against.

When logged in to the MiPermit portal, go to the Manage Digital Permits page and then select the Resident Permit sub-menu item.

From here, you can view your purchased permits.

Any existing paper-based permits you have already purchased will still be valid until they expire.

Changing vehicle details on Resident Permits

Please note: Vehicle registration numbers on Resident Permits cannot be changed online.

To change the vehicle registration number on a Resident Permit, please contact the South Essex Parking Partnership and a member of our team will ask for the old vehicle registration number and be able to change this to a new one for you.

Free permits and paper permits

Please note: Certain permits (e.g. free permits or paper permits) are not available to buy, request or renew online.

To buy, request or renew free permits or paper permits (where available), please contact the South Essex Parking Partnership via the following telephone number or email address:

• T: 01245 606710 (select the option for residential permits)
• E: parking@chelmsford.gov.uk

We require proof of age to provide you with certain free permits (where applicable) and an accepted form of evidence would be a copy of your birth certificate, bus pass, driving licence or passport, dependent on the permit type.

We require at least three working days' notice to provide you with paper permits via post.